TERMS AND CONDITIONS OF SALE
   
Welcome to membraneshop.com.au and thank you for shopping with us.

These Terms and Conditions of Sale govern the use of membraneshop.com.au ("the website") and the purchase of any goods from it. The website is operated and managed by Membrane Shop (ABN 40 050 292 834).

If you need more assistance you can always contact our Customer Service on +61 2 9484 1300 between 9:00am - 5:00pm AEST Monday to Friday (excluding public holidays), or email sales@membraneshop.com.au .

Acknowledgment and acceptance of Terms and Conditions of Sale.   
Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions of Sale"). Membrane Shop reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions of Sale.
 
Limitation of Liability   
Any liability of Membrane Shop or it's Associates in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Membrane Shop be limited to:

in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
 
Disclaimer   
The information contained on the website is provided by Membrane Shop in good faith. To the best of Membrane Shop's knowledge, the information is accurate and current. However, Membrane Shop and its related bodies corporate, any of their directors, officers, employees, consultants or shareholders ("Membrane Shop's Associates") do not make any representation or warranty as to the accuracy or completeness of the information.

To the fullest extent permitted by applicable law, Membrane Shop disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Membrane Shop makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that Membrane Shop does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and Membrane Shop is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Membrane Shop will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website.

Applicable Law   
These Terms and Conditions are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts, which may hear appeals from those courts.
 
Information Provided by You   
If you purchase goods and services from membraneshop.com.au or create an account with us, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Membrane Shop with current, complete and accurate customer information when asked to do so by the website or an employee of Membrane Shop.
 
Virus Warning   
All care is taken to ensure that membraneshop.com.au websites and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.
 
Privacy   
We treat all customer information in accordance with our Privacy Policy.

Our Privacy Policy constitutes part of these Terms and Conditions of Sale and may read by clicking the Privacy button.

Information Security   
All information submitted to membraneshop.com.au is secured using Secure Sockets Layer (SSL) software.
Information sitting on the membraneshop.com.au website is protected by state-of-the-art encryption and firewall technology.
 
Other Privacy information you should be aware of:
Sign out or close your browser once you have finished shopping within membraneshop.com.au. This is to ensure that others cannot access your personal information and correspondence.

If you share a computer with someone or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your computer.

Further Privacy information can be obtained on the Australian Privacy Commissioner's Web Site.

Product Information   
Prices of goods and services and delivery and other charges displayed on the membraneshop.com.au website are current at the time of display. These prices are subject to variation without notice.

You will be charged in Australian Dollars. Your credit card company will apply appropriate exchange rates once they have received the charge.

We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.

Some products on membraneshop.com.au may not be immediately available for despatch from our supplier, due to circumstances beyond our control. However, where possible, we will advise you of any delay. By confirming your order after being advised of such delays, you are accepting such timeframes into which the item/s will be shipped.
 
Placing and Accepting Orders   
Orders will not be despatched until payment in full has been received and membraneshop.com.au is satisfied with the integrity of the order.

Without limiting the operation of any other Terms and Conditions of Sale herein, membraneshop.com.au is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.

Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.
 
Cancellation by Us   
We reserve the right not to provide goods or services, terminate accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions of Sale herein, we will not be held liable for loss or damage arising from the exercising of these rights.
 
Cancellation by You   
If you need to cancel an order, please contact us immediately on  +61 2 9484 1300 or email sales@membraneshop.com.au . Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.

Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges.
 
Delivery   
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with Australia Post who we believe will always do their best to deliver products by the estimated delivery date.

Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion.

Without limiting the operation of any other Terms and Conditions of Sale herein, we will not accept liability for any loss or damage arising from a late delivery.

Without limiting the operation of any other Terms and Conditions of Sale herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Without limiting the operation of any other Terms and Conditionsof Sale herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
 
Returns and Exchanges   
membraneshop.com.au will not exchange or refund goods unless they were damaged or faulty when purchased.
 
Goods Damaged or Faulty on Delivery   
Except where required by law, you must return damaged goods within 7 days of receipt. If a product is later deemed to be faulty, normal warranty conditions for that product apply.

In the event that you receive a defective or damaged product, we will refund the original product price and delivery via the original method of payment. Alternatively, if you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return, at our cost.

Please note that all products that are found to be non-defective will incur the delivery costs of returning the item to membraneshop.com.au.

Please allow up to 14 days for refunds to be processed upon our receipt of goods.
 
Should you object to any of these Terms and Conditions of Sale (including any subsequent amendments), you must immediately discontinue using this website.
 
Release and Indemnity   
You agree to waive any and all claims that you now have or may have in the future against Membrane Shop and it's Associates which relate to or are incidental to any transaction.

You agree to indemnify and hold Membrane Shop and it's Associates harmless from and against any and all claims, loss or expense that may be incurred by Membrane Shop or it's Associates which relate to or are incidental to the performance of its duties as described in these Terms and Conditionsof Sale including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.

You further agree to indemnify and hold Membrane Shop and it's Associates harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions of Sale by you, or the infringement by you of any intellectual property or other right of any person or entity.
 
If any provision of these Terms and Conditions of Sale shall be invalid, void, illegal or unenforceable the remaining provisions shall continue in full force and effect. Nothing in these Terms and Conditions of Sale is intended to have the effect of contracting out of any applicable provisions of the Commonwealth Trade Practices Act, 1974 or the Fair Trading Acts in each of the States and Territories of Australia, except to the extent permitted by those Acts.